Frequently Asked Questions
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Depending on their individual needs, your dog could be solo or in a group with their sibling dog or another dog. We watch an average of 4 dogs per night. The maximum number of dogs per night depends on the dogs themselves. An exact number of dogs on specific dates cannot be provided due to last minute bookings and cancellations but you can request for your dog to be solo and not interact with other dogs which is our default!
Any dogs from different families who do interact are supervised at all times when together and owners are asked to approve the introduction ahead of time. Our team consists of 3 people so our ratios are fantastic for small groups and solo care. We rarely host groups larger than 3 dogs (typically one boarding dog and our two dogs or two sibling dogs and one of our dogs), and if we do there is always multiple team members present to supervise. This only occurs with returning clients we know well when we think all dogs involved will truly benefit from and enjoy a larger group.
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JPPC is insured by PCI (Pet Care Insurance) and all team members are bonded and insured as well. We are a registered LLC and are incorporated with the Washington Secretary of State as well as licensed to do business in Washington. All three of us are certified in Pet CPR and First Aid with recent and ongoing training. Rebecca is in the process of becoming an ABD Certified Canine Behavior Counselor (CCBC) and Valerie is in the process of becoming a Certified Professional Dog Trainer (CPDT).
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Unfortunately tours are not available for a few reasons. Firstly, we board dogs in our home, and while we welcome these pups, we cannot permit access to owners as that would impose on the privacy of our team who live here. Secondly, our insurance does not cover unauthorized personnel.
This means that as owners you cannot come inside, however you do have the peace of mind knowing that no other owners are allowed in while we are watching your dog, and that your dog won't meet any strangers. The only authorized people on our insurance are Rebecca, Valerie, and Rachel.
Lots of photos are available on our Facebook page as well as photos directly from our clients attached to the reviews they leave us on Google and Yelp!
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We require a practice daycare or single overnight stay at a discounted rate prior to booking a boarding or daycare stay in most cases. A paid booking allows your dog to be covered by insurance and come on site. Both of these services include us meeting each other and having a chance to chat briefly. After that we’ll welcome your dog inside to meet the team, settle in, see how they do in a kennel, and spend time bonding! We take this chance to allow your pup to become comfortable with our home, spend time in common areas and outside, have a little quiet time to ensure they can settle, and know they will do well during their stay. Rebecca will also send updates throughout their visit as well as express any potential behavioral concerns.
Please note practice daycare or overnight availability depends on our current booking capacity. We can only offer these discounted services when at less than 75% capacity in order to avoid taking time away from the dogs in our care when things are busy.
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We do not require dogs to be friendly with dogs, cats, or kids! As long as we (our all adult team) can safely handle them to care for their needs, we allow them to board. We are a cat and child free environment so neither of those are an issue. We avoid crossing paths between dogs and non JPPC staff such as a landscaper, repair person, etc so your dog does not ever need to meet or be friendly with strangers. As far as friendliness with other dogs, our default is separate care until we know them well then we consider introductions if they are friendly. If you would not like your dogs introduced to others just let us know in the intake form or via message that you would not like them introduced to any dogs and we will oblige. Prior to any intros we always ask owners and get specific approval. One of our specialties is separate care, where your pup can spend their time with one of us away from all other dogs.